At TotalEnergies, we go beyond supplying high-quality lubricants — we offer a comprehensive range of support services to help customers optimize their operational performance. From in-depth lubrication surveys and used oil analysis for early issue detection, to on-site technical support and customized training programs, our services are designed to deliver real value to your industry. Backed by TotalEnergies’ technical expertise, we are your trusted partner in achieving more efficient and sustainable lubrication management.
Lube Survey
Conducting a Lubrication Survey at your plant provides an excellent opportunity to identify all equipment lubrication points within a facility and what lubricants should be used. The information that is gathered from the survey is unique to that facility and produces highly applicable recommendations for establishing a proactive lubrication program.
Key features and benefits
- Equipment optimization
- Potential product consolidation
- Improved reliability
- Waste and over lubrication reduction
- Extended drain oils
- Correct lubricant products in equipment
- Increased operation efficiency
ANAC
TotalEnergies' ANAC (Analysis Compared) service is designed for customers who want to make sure their equipment is running smoothly and diagnose problems before they happen, Using a small amount of your ‘in-use’ oil, we compare your sample against our comprehensive database, finding exact marches to diagnose potential troubles within your commercial vehicle’s mechanical parts including engines, transmissions, hydraulics and coolants.
Key features and benefits
- Early detection – detect problems before they become costly issues
- Compare your engine wear – identify vehicles where the running costs could be reduced
- No downtime – simply send us a sample of your ‘in-use’ lubricant to assess
- Reduce operating costs – and improve the reliability and performance of your equipment
Technical Support
Our technical team is equipped with variety of tools for troubleshoot purpose in the field. Some of the tools available may even give you instant result.
LUBMARINE TECH CARE PRO 2 KIT
A portable troubleshooting tool to measure water content, chlorides (salt water) detection, base number, carbon matter, and viscosity comparison of engine oil.
Benefits include the opportunity to get the conditions of the used oil on site faster compared to sending it to the lab, therefore customers may receive results faster. In the end, it can reduce the cost of operations maintenance.
CLEANLINESS TOOL – HYDAC
A portable service unit, designed for the temporary measurement of solid particle contamination, water saturation, and fluid temperature in hydraulic systems as well as diesel fuels.
OTHER TOOLS
- Water hardness tool
- Chlorine test kit
Technical Training
TotalEnergies' well-established training program ensures that dedicated technical experts will provide guidance every step of the way.
Key features and benefits
- Helps bring product knowledge of the range of TotalEnergies lubricants to the maintenance teams who then gain confidence in the use of these products
- Training programs can be customized to meet your needs
- Various subjects are covered, including general lubrication, safety, environment, oil management, etc
In any application, lubricants play a major role. Used effectively and appropriately, the correct lubricant can contribute greatly to the performance of your production facilities, the health of employees and the public, and also the safety of property. Proper use of lubricants can also promote the longevity of valuable and important equipment. Lubricants can also help protect the environment in a number of ways, from reducing pollution to cutting down fuel consumption. Our training topics are there to ensure that your company gets the most out of our products.